We'll Fix It

A few nights ago I was sitting at home and my dog hopped up onto the back of the couch and looked at me with the saddest puppy eyes I have ever seen.  She looked as though the boredom of another night watching stupid reality shows about stuck up teenagers was going to kill her. So I relented and took her for a ride in the car. We drove around, well I drove around and she stuck her head out the window the way that dogs do. 

 I stopped by to visit one of my friends at work and let the dog shed all over their work uniform. It was grand.  On my way back to the house I decided that I might as well hit up the drive through at a well known fast food chain and get a coffee. There were probably three cars in front of me so it didn't seem like it would take too long. Once it was my turn to order I pulled up, exchanged a rushed 'how are you' with the cashier and with confidence ordered a Carmel Mocha.  Unfortunately the cashier was being tongue lashed by a man two cars ahead of me....there probably was a lack of ketchup or something.

 He asked me to 'hang on a sec.' So I sat there not realizing that this was a hint of what would later be the most confusing drink order I'd ever placed. After a few minutes another voice with a thick Indian accent came over the speaker and apologized for the wait and took my order, "If everything on the screen is correct please pull forward the the first window."

'Yay!' I thought, 'Progress and the screen IS right so this'll be over soon.' When I pulled up to the window the original person I had spoken to said "You ordered a carmel frappe right?" I said yes because I was like 'well if that's what it's really called then okay, sure. The screen was right so...even if he said the wrong thing they should make the right drink.' Not so much. When I got to the next window I was asked if I ordered an "iced caramel mocha" ...

"No I didn't order ICED but if that's the drink you already made, they're the same price I'll just take it." 

"No! It's okay we'll fix it. Can you just go ahead and park your car???"

Not three minutes later she came out and walked over to my car and said "You wanted it HOT right??? Caramel Mocha HOT? Okay." 

So the dog and I sat and waited. And well then we waited some more.... About oh, 20 minutes later I got out of my car with my dog so they would see me. They did and they started laughing  as if they were like "OH crud we forgot!!!"  Shortly after someone came out and apologized for the 25 minute wait. She also handed me something extra as if to really apologize. Now in their defense they were absolutely swamped from the time they asked me to wait and the time they were actually able to fix my order. It was as if the entire metro area decided to go out for fast food and hit the drive through at that one location at the exact same time. 

When I got home I opened the little bag that they'd given me. It was two small apple pies. It was then that I was glad I hadn't gotten mad or yelled, after all they were busy and even though I don't like pie it does make everything better! Not really but I could tell they were really sorry. I mean they gave me free pie! Apology accepted.